Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to novelmgmt.com, and Novel Management, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Novel Management include www.novelmgmt.com and Novel Management. The Novel Management website is a service provider site. By using the Novel Management website, you consent to the data practices described in this statement.

Quotes: When you request a quote or service, we may ask you to better provide you with products and services offered, Novel Management may collect personally identifiable information, such as your:

• First and Last Name
• E-mail Address
• Phone Number

Novel Management may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender

Use of your Personal Information

Novel Management collects and uses your personal information to operate and deliver the services you have requested. Novel Management may also use your personally identifiable information to inform you of other products or services available from Novel Management and its affiliates.

Sharing Information with Third Parties

Novel Management does not sell, rent or lease its customer lists to third parties.

Novel Management may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Novel Management, and they are required to maintain the confidentiality of your information.

Novel Management may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Novel Management or the site; (b) protect and defend the rights or property of Novel Management; and/or (c) act under exigent circumstances to protect the personal safety of users of Novel Management, or the public.

Customer Service: We will respond to your inquiries, provide the services you request, and manage your account through email or phone, based on your preferences.

Profile: We use cookies and log files to create a profile of your preferences, enhancing your user experience by remembering your information for future visits. We do not share your profile with third parties for promotional purposes.

Legal Disclaimer: We may disclose your PII as required by law or when necessary to protect our rights or comply with legal processes.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Cookies: A cookie is a small text file stored on your computer for record-keeping purposes. We use cookies to make your experience on our site simple and meaningful. Cookies help us remember your quote information, track your preferences, estimate audience size and traffic, and conduct research to enhance the user experience. You can configure your browser to accept, reject, or notify you about cookies. Rejecting cookies may limit some functionality but will not prevent you from using our site. Novel Management is dedicated to providing you with superior service while protecting your privacy. If you have any questions about our privacy practices, please contact us.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

E-mail Communications

From time to time, Novel Management may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Novel Management or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Novel Management, you may opt out of such communications by UNSUBSCRIBING or other action to remove yourself from the marketing list.

Changes to this Statement

Novel Management reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

If you feel Novel Management has not adhered to this Statement, please contact us at:

Novel Management
104 Novel

Irvine, CA 92618

Email Address:
info@novelmgmt.com

Telephone number:
949.659.8000

Effective as of May 9, 2024